In this workshop our lead facilitator guides ERB’s newly appointed ISO 9001 Champions through hands-on exercises that turn quality theory into everyday practice.
Elevating Zambia Tourism Agency’s Service Standards AZUTS Consult guided the ZTA’s senior team in drafting Standard Operating Procedures (SOPs) strengthening service quality, regulatory compliance, and Zambia’s global tourism reputation.
Partnering with the Zambia Metrology Agency (ZMA) to weave all quality (ISO 9001), environmental (ISO14001), and occupational-health (ISO 45001) requirements into one cohesive Integrated Management System.
Strengthening ZCSA’s Inspection Excellence partnered with International Centre for Healthcare Research and Quality Management (ICQM) to co-deliver an immersive ISO 17020 training program for frontline inspectors. Through dynamic case studies, simulated site audits, and peer-to-peer coaching, participants
Focused and interactive discussions where ERB leaders explored how a robust Quality Management System underpins strategic goals—strengthening regulatory credibility, enhancing stakeholder trust, and driving operational efficiency
Advancing Prudential’s Zero-Harm Culture:AZUTS Consult equipped Prudential’s health-and-safety champions with the practical tools and insights required to embed ISO 45001 across every tier of the organization.