AZUTS Consultant partnered with the International Centre for Healthcare Research and Quality Management to deliver an ISO/IEC 17020 workshop for Zambia Compulsory Standards Agency inspectors.

Case studies, simulated site audits, and peer discussion connected the standard’s requirements with day-to-day inspection work.

Areas of focus

  • Inspector competence
  • ISO/IEC 17020 awareness
  • Case studies and simulated audits